Questions?

What You Need to Know

What You Need to Know

What if I need care for two people?

Not a problem. We often care for two people within the same residence. This feature does require a nominal up-charge.


What if I have pets, such as a cat or dog? Can I still use home care services?

Yes, for many home care companies having pets can complicate staffing because of allergy problems. We hope to not have issues with pets and asked that any pets shouldn't bring danger to the caregivers.


Do I need to establish a set schedule for home care and stick with it?

Preferably home care should be performed on a regular schedule that is established at the start of services. However, we understand that life happens and schedules may need to change. All we ask is that you provide our office with a 24-hour notice of schedule changes.



What happens if there is a theft during the time I am receiving home care services from Affordable HomeCare?

Although is it rare, theft can happen. No need to worry though, Home in the Heart is bonded for your protection.

What is the service area for Affordable HomeCare?

Affordable HomeCare mainly provides home care services in the Mississippi and Tennessee surrounding areas. We also office in Olive Branch, MS. If you are uncertain if we service your area please call us at the office-800-713-8762 or cell: 901-232-4114 or visit the Contact Us page for more details.

Can I receive 3 hour or less blocks of home care services?

Yes, although we recommend utilizing at least 4-hour blocks of care at a time to ensure schedule consistency and cost-effectiveness.

What happens if my Personal Assistant gets hurt at my home? Am I liable?

Many home care companies choose not to obtain proper insurance or workers' compensation which makes you directly liable for many things. Home in the Heart, LLC is fully insured, so in the event of an unfortunate incident you are covered.

I'm pretty sure live in care is what I'm looking for, but my loved one does not sleep for more than 5 hour at night. Can I still use home care services?

For those who are not receiving 5 hours or more of sleep at night, we recommend Home in the Heart Home Care Agency, LLC. This ensures your loved one receives the highest quality care possible.

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